Our strategy links pharmacy and medical benefits to lower overall health care costs, improve health outcomes and deliver an unrivaled member experience. Our solution uses real-time data to drive real-time results. Here's how we do it.
Prescription Drug and Pharmacy Benefits
Integrated Pharmacy Model for Group Business
It's more important than ever to better manage pharmacy costs without compromising outcomes. Learn how our integrated pharmacy, medical and behavioral health model lowers costs for employers and employees and improves member health.

An Approach That Delivers
Better Outcomes
Clinical programs backed by real time, integrated data support providers in optimizing care management and improving member health. The result: 7-16% lower overall risk for diabetes related vision loss and kidney disease and 15% less inpatient utilization.1
Member Engagement
Programs leverage real time pharmacy and medical data to engage members, leading to lower costs and better outcomes. Our study showed a 42% improvement in member engagement rates with connected benefits.2
Lower Costs
Programs target adherence, manage utilization, and leverage real-time medical and pharmacy data to drive down costs for chronic conditions. Examples: Medical cost savings for Crohn’s disease ($1,452 PMPY) and chronic kidney disease ($1,104 PMPY).2
Aligned Incentives
Our flexible an innovative solutions across dispensing channels support the goals of your business and the needs of your employees. While others maximize profits for shareholders, we maximize value for our customers.
Effective Programs and Partnerships
Copay Assistance Program
FlexAccess unlocks access to programs across multiple dispensing channels, including retail pharmacies. Savings opportunities on targeted drugs deliver up to $6 per member per month in gross savings.2
Pharmacist Outreach Program
HighTouchRx™ integrates claims data to identify drug therapy optimization opportunities. In six months, this outreach resulted in significant savings. In 2023, pharmacist engagement of members resulted in more than $20M in hard and soft cost savings.
Affordable Versions of High-Priced Generics
Not every generic drug is low cost. But CivicaScript® brings affordable versions of high priced generic medicines to the market. For example, CivicaScript launched a prostate cancer treatment medication for less than $150.
Get More From Your Pharmacy Plan
Discover pharmacy benefits, tools and resources that help manage costs while meeting employers' needs.
Controlled Substance Program
A coordinated approach among providers, drug utilization reviewers and at-risk patient outreach maximizes positive health outcomes.
Specialty Review Unit
Specialty drugs treat serious or chronic conditions. As price and utilization rise, we can help with our Specialty Review Unit.
Preventive Drug Programs
These programs improve outcomes by removing barriers to access and encouraging adherence to medications.
Total Drug Management
A variety of solutions addresses the rising cost of drugs under medical benefits including infusion sites of care, channel management, and more.
1 Integrated Diabetes Study 2023
2 2023 Study on Condition-Specific Integration Results
3 Internal Analysis of digital-first episodes initiated via web or mobile
4 Not available for all groups