Member entering ID card information at computer

Telehealth and Virtual Care

Blue Cross and Blue Shield of Oklahoma (BCBSOK) offers employer groups of all sizes a virtual care solution. Virtual care enables members to visit with a board-certified primary care physician, doctor or therapist by phone, online video or mobile app for non-emergency medical and behavioral health needs.

Consultas virtuales, con el respaldo de MDLIVE

Virtual Visits is an efficient, cost-effective treatment alternative for adults and children that can address a variety of non-emergency health issues including colds, flu, earaches and allergies, and behavioral health concerns such as depression.

Man on couch having telemedicine visit from laptop

Virtual Visits Empowers Employees

  • Independently contracted, board-certified doctors and therapists are available 24/7/365 or by appointment.
  • Consultations can be done at times that fit your employees' schedules. This reduces their need to miss work, use paid time off or visit the ER.
  • Services are available in both English and Spanish with translation services available for other languages.
  • Prescriptions sent to a nearby pharmacy when needed.
  • Seamless access to the Virtual Visits portal from Blue Access for MembersSM.

Virtual Visits Benefits Employers

  • Cost savings realized when employees use Virtual Visits instead of urgent care or emergency rooms.
  • Potential for lower employee absenteeism and improved workforce productivity
  • Educational and promotional materials encourage registration and employee participation.

Virtual Primary Care, Powered by Teladoc Health

Virtual Primary Care, available for larger employer groups, gives your employees easy and convenient access to cost-effective primary care. Getting annual checkups, learning how to manage a health condition, and being empowered to make better health decisions can help your employees live healthier and longer lives.

With Virtual Primary Care,
Your Employees Can:

  • Choose a primary care provider who takes the time to get to know them, their health history and needs.
  • Schedule annual checkups and ongoing care when it’s convenient.
  • Get referrals to in-person and in-network specialists, ongoing support from a dedicated care team and a custom care plan with clear next steps.

Your Employees Also Get Access To:

  • General Medical: Diagnosis and treatment available 24/7 by board-certified doctors for cold/flu, allergies, sinus infections and more, with prescriptions sent to the employee’s local pharmacy.
  • Behavioral Health: Support for depression, anxiety, stress and more from a therapist or psychiatrist available by appointment 7 days a week.
  • Dermatology: Upload photos through the secure portal and get custom treatment plans for skin issues such as eczema, psoriasis, acne, rosacea, skin infections and more.

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For more information about telehealth and virtual care options available for your group, or to schedule a demonstration, contact a BCBSOK account representative.

1. Se necesita conexión a Internet/Internet inalámbrico para acceder desde una computadora. Pueden aplicarse cargos de datos. Repase los datos de su celular o el plan de su proveedor de servicios de Internet para obtener más detalles. El servicio médico que no es de emergencia en Idaho, Montana y New Mexico está limitado a consultas por audio/video interactivo (video solamente), así como la posibilidad de recetar. El servicio médico que no es de emergencia en Arkansas está limitado a una consulta inicial de audio/video interactivo (video solamente), junto con la posibilidad de recetar. El servicio de salud mental está limitado a audio/video interactivo (video solamente), junto con la posibilidad de recetar en todos los estados. La disponibilidad del servicio depende de la ubicación al momento de la consulta.

2. Virtual Visits, Powered by MDLIVE, pueden no estar disponibles en todas las coberturas. Las consultas virtuales están sujetas a los términos y condiciones de su cobertura, incluidos los beneficios, las limitaciones y las exclusiones. MDLIVE funciona conforme a las regulaciones estatales y puede no estar disponible en ciertos estados. MDLIVE no es un producto de seguro ni un centro de surtido de recetas médicas. MDLIVE no garantiza el surtido de una receta médica. MDLIVE no receta sustancias controladas por la Administración para el Control de Drogas (DEA, en inglés), medicamentos no terapéuticos ni algunos otros medicamentos que pudieran ser nocivos ante el potencial de que las personas abusen de su uso. Los médicos de MDLIVE se reservan el derecho a negar atención médica por posible mal uso de los servicios.

MDLIVE opera y administra el programa de consultas virtuales, y es el único responsable de su funcionamiento y el de sus proveedores contratados. MDLIVE® and the MDLIVE logo are registered trademarks of MDLIVE, Inc. and may not be used without written permission.

Blue Cross®, Blue Shield® y los símbolos de la Cruz y el Escudo son marcas de servicio registradas de Blue Cross and Blue Shield Association, una asociación de coberturas Blue Cross and Blue Shield independientes.